How to register for an event
Seven steps, about two minutes. Each step shows the button or message to look for, exactly as it appears on screen.
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Step 1: Find the event
Open the Events page and click the event you want. Read the date, venue, fee, and who can join.
Then find the Registration box (on the right, or near the bottom on a phone). It must say registration is open. If it says registration opens on a date, come back then.
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Step 2: Sign in with CatSU Gateway
Press Sign in to register, then Continue with CatSU Gateway, and sign in with your Gateway account. You are brought back to the event afterwards.
Do not use Sign in with email. It is only for staff and speakers.
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Step 3: Accept the privacy notice
First time onlyThe first time you sign in, a privacy notice appears. Read it, tick the box, and press Continue. You won't see it again.
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Step 4: Press Register
On the event page, press Register once and wait for the page to update. If the event is full, the button says Join the waitlist instead.
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Step 5: Check your status
The Registration box now shows your status. You can also find it under My registrations in My Portal. Your seat is only certain when it says Confirmed. Anything else, see what it means.
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Step 6: Pay the fee
Paid events onlyThe Registration box on the event page tells you where to pay. There are two ways:
- At the CatSU Cashier, before the event. Pay the exact fee, keep your official receipt (OR), and show it to the IT Training Center before the event, or at the registration desk on the event day. Your seat is held until the event ends. If you attended, you can still present the OR afterwards; your certificate is released once it is recorded and staff approve it.
- On site, on the event day. Go to the registration desk at the venue and pay there. If you attended but could not pay, bring an official receipt (OR) to the IT Training Center afterwards; your certificate is released once the payment is recorded and staff approve it.
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Step 7: Check in on the event day
Bring your phone. At the venue, scan the QR code on the screen with your camera. This records your attendance, and your certificate depends on it.
What my status means
Find the label you see on the event page or in My Portal.
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Confirmed
Your seat is reserved. You are done.
Attend the event and check in at the venue.
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Pending approval
Staff are reviewing your registration. This event needs approval.
Wait for an email. Do not register again.
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Awaiting payment
You have a seat, but it is confirmed only after you pay.
Pay where the event page says: at the CatSU Cashier (then show your official receipt to the IT Training Center before the event or at the registration desk), or at the registration desk on the event day.
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Waitlisted
The event is full. You are in line for the next free seat.
Wait for an email. The event page shows your place in line.
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Seat offered
A seat opened up for you, but it is not yours yet.
Open the event page and press "Accept seat" within 48 hours, or it goes to the next student.
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Not approved
Staff did not approve your registration.
Read the reason in your email. Contact the IT Training Center if you have questions.
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Cancelled
This registration is closed and no longer holds a seat.
If registration is still open, you may press "Register" again.
Fix a problem
If you see a red message under the Register button
- Registration for this event is not open.
- Registration has not started or has already ended. Check the dates in the Registration box.
- This event is open only to students of …
- The event is limited to certain colleges, and your university record does not match. If your record is wrong, contact the IT Training Center.
- This event is open only to year … students.
- The event is limited to certain year levels, and your university record does not match. If your record is wrong, contact the IT Training Center.
- You are already registered for this event.
- You are already in. Check your status in My Portal. You do not need to register twice.
- Only students can register for events.
- You signed in with a staff or speaker account. Sign out, then sign in again with "Continue with CatSU Gateway".
- Your registration for this event was not approved. Please contact the IT Training Center.
- Staff declined an earlier registration for this event, so you cannot register again.
Other problems
- There is no "Register" button.
- Registration is not open yet or has closed (the Registration box says which), or you are already registered. If you have more than one role, switch to Student using the role menu at the top of your portal.
- I clicked "Register" and nothing happened.
- Wait a few seconds, reload the page, and look at the Registration box. Clicking again never creates a second registration.
- I forgot my CatSU Gateway password.
- Reset it on CatSU Gateway itself. This website cannot reset Gateway passwords.
- The check-in scan says my fee isn't settled.
- Pay at the registration desk (on-site events) or show your official receipt to the staff there. Once they confirm it, scan the code again.
- I did not get an email.
- Check your spam or junk folder. Your status in My Portal is always correct, even without the email.
- I can no longer attend.
- Open the event page and click "Cancel registration" so your seat goes to another student. You can cancel any time before the event starts.